FAQs

Is it possible to ship a hanging scroll with an ivory shaft as it is?
No, it is impossible.
Currently, the Washington Convention prohibits the export and import of ivory products in all countries including Japan. If ivory is used as the material in the hanging scroll / Bokuseki work, we will change it to another material and ship it.

If I purchase multiple items, do I have to pay shipping for each one?
No. The weight will be automatically calculated in the payment after you add multiple items to the cart.
Example:
If you purchase a hanging scroll that ships at 1.0 kg and another that ships at 1.25 kg. (2 pieces in total)
→ 1.0kg + 1.25kg = 2.25kg (= 2.5kg shipping cost)

*Calculation charts by weight and country are at the bottom of each product page. Please refer to it.

Shipping table

How will it be packaged?
Please refer to the " Packing Method" page below.
Packing Method